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Steps for lodging and settlement of claims :-
Note the number of the other vehicle involved in the accident, if any.
Give written information (intimation) to insurance company or email to
Inform nearest police station immediately.
The Policy issuing office may appoint Surveyor/ Loss Assessor for further process.
Policy issuing office or Surveyor will provide you with the details of the documents required for claim processing.
Submit all the documents to the Policy issuing office either directly or by an authorized Agent or by Surveyor along with documents required /asked for.
Surveyor will submit the report along with his remarks after completing the survey.
Based on the surveyor report; policy issuing office will validate all the documents. And prepare the Note.
After approving the note; policy issuing office will discharge a voucher mentioning the approved amount to the insured.
After receiving the signed discharge voucher from insured, policy issuing office will settled the claim by issuing cheque as per the amount mention in Discharge Voucher.